Multi-Language Patient Auto Messaging
MaxAssist® supports sending automated patient messages in French, Spanish, Chinese Simplified and Chinese Traditional!
To enable this feature, navigate to your MaxAssist® Dashboard and select Supported Languages under the Settings menu.
Here you can select the languages you would like to have enabled for automated messages going out to your patients.
Please be sure to review the Messaging Rules in this window.
Make your selection and click Save.
Messages will now be sent in the chosen Default language from this page.
The individual patient messaging language can be selected by the patient or the practice user.
Patients can choose their preferred language in the emails they receive by viewing their emails in an activated language and pressing the checkbox to receive future messages in this language option.
Practice staff can also modify a patient’s preferred language on the Patient Preferences Page in the MaxAssist® Toolbar.
For more information on this or any of our features, please reach out to us.
Phone: 1-800-651-8603 ext 1,
email: support@getmaxassist.com
Live text chat at www.getmaxassist.com
Thanks for using MaxAssist®!